things that we do…

Instructional Design


We design educational material based on your company policies, standard operating procedures, equipment or software operations and so on. We can produce it for classroom instruction, print self-study or online/eLearning.

eLearning/ Online Training 


Using  Articulate Storyline, we can produce SCORM compliant training modules that work either stand alone, with your Learning Management System (LMS), or for use in our own managed LMS/CMS system.  eLearning Solutions include:

  • Transforming Instructor-led training into self-study eLearning modules​
  • Software simulation training
  • Translating policies and procedures in training (e.g. Respectful Workplace Policy, IT Use Policy, etc.)
  • Micro-learning to reinforce key messages
  • Translating Standard Operating Procedures (SOP)  into training curriculum and creating eLearning modules

Workshops 


Every Journey Starts With a First Step

For an organization to prosper, it requires an environment that encourages employees, at all levels, to reach their highest potential.  

To help realize that potential, we developed a number of stand alone workshops that have been designed to target specific needs.

These soft skill and leadership development workshops focus on developing communication, leadership, and collaboration skill sets.

Please refer to pdf  for entire list of workshops: HLA Workshops Catalogue

 

Effective Supervision

Developing Resiliency to Support Organizational Transformation

The rapid pace of change in today’s workplace means employees require more resiliency building skills than ever.  Using a research driven behavioural model, our 1-day workshop equips participants with the skills required to identify and manage stress. 

Building a Respectful Workplace Culture

With organizations employing up to 5 generations with unique cultural backgrounds, developing and maintaining a supportive work environment is key to success.  Our 1-day workshop includes educational activities that emphasize the benefits of a tolerant workplace that discourage negative and bullying behaviours, while framing these requirements under legal and company specific discrimination, bullying, and harassment requirements.

Blanchard’s Situational Leadership ® II

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For more than 35 years, Blanchard’s SLII Experience ™ has been helping develop leader skills in Diagnosis, Support, and Coaching.  HLA is a licensed partner with Blanchard, and offers this seminal 2-day leadership program for very competitive rates.

Performance Coaching With the SLII ® Model

Reinforce the three skills of a situational leader by transferring SLII skills into a mentorship relationship.  Converge leadership and mentoring skills to create a strong interpersonal relationship with protégés, while applying directive and support skills.

Applying SLII ® to Mentorship

Reinforce the three skills of a situational leader by transferring SLII skills into a mentorship relationship.  Converge leadership and mentoring skills to create a strong interpersonal relationship with protégés, while applying directive and support skills.

Reinforcing Leadership Skills by Linking SLII ® to Personality Preferences​

Build on past learning and enrich your leadership culture by understanding how individual personality style impacts effectiveness when applying the four SLII leadership styles.  Learn how the DISC, or INSIGHTS model overlays with SLII and how they work together to impact your organization.  *Note that this is by organization request only, there are no public classes available for this session.

Instructor Led  Training 


Our services include developing traditional training materials, like participant/instructor guides, and guided presentations; as well as developing eLearning, online, or blended products.  ​Our training design and facilitation services include:

  • Business and demographic needs analysis
  • Instructional design
  • eLearning development
  • Training project/initiative management
  • Training facilitation
  • Train the trainer instruction, and support
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we have served..

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WORKING WITH US 

Building solid client relationships is vital to us. That means we believe in open and honest communications.  We commit only to what we can deliver and are rewarded when we can wow you with our outcomes. 

Many of our clients call us when a change is imminent.  Whether restructuring or retooling, we’ve been there.  We know how significant training interventions are in contributing to the successful implementation of a change project. 

Employees at all levels of an organization can be successful if they receive the knowledge and tools to adapt to ever changing work requirements, something we are particularly effective at delivering. We know that when a major change is introduced into an organization many seasoned employees are turned into beginners and feel threatened by the new.  We pride ourselves on winning these employees over, ensuring that your culture is strengthened through a spirit of optimism. 

Bring us in early on a project and we will work with your leaders and subject matter experts every step necessary in teaching new skills, whether through classroom or online learning. 

We work with you to develop commitment through leadership and frontline workshops that collaborate with your in-house champions to reinforce a positive experience and spirit of optimism. 

How Can We Benefit Your Organization? 

​Collaborating with your project team, vendors, and stakeholder subject matter experts, we can create contextually specific training materials that improve employee training times, helping improve productivity.  We can convert your policies or procedures into training modules to improve standardization or develop eLearning solutions that reach employees regardless of their work location. 

The key to long lasting, effective training materials is in our ability to provide detailed and appropriate context to all our products.  We don’t just develop the how, we communicate the why – Developing contextually relevant presentations, interactions, and exercises on why the change is happening, and how it will positively affect all the people involved.  Context is the key to success in any adult education initiative.  

The Team

Albert, Principal

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Albert Hille 

 

Albert has served the learning community in different organizations for over 25 years.  He has achieved a broad range of experience establishing and running learning portfolios for companies such as Seaspan, Pacific Blue Cross, C and BC Rail.  His industry experience includes insurance, healthcare, secondary education, heavy industry, and hospitality.  Albert held the directorship of the Learning & Development portfolio for CHIP Hospitality, a national hotel company, for several years.  As a Consultant he worked with a number of hotel, restaurant, and pub establishments across Canada. Albert knows how to make learning stick while injecting a little fun into the proceedings.

​Albert apprenticed his career in training and development working with a community college and university continuing education division designing and delivering credit programs. He learned and applied principles of adult education which has guided his practice over the years.

He has a Bachelor of Arts degree in Communications and has a post graduate degree in Adult & Higher Education.

Anahita, Senior Conusltant

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Anita Kadkhoda, Senior Conusltant 

 

In recent years, Anahita has been involved in designing and developing training to meet the needs of different organizations and learner groups.  Her knowledge and skills in utilizing variety of online platforms has enabled Anahita to provide flexible and cost effective training to business. Whether designing face-to-face or eLearning interactions, Anahita applies the ADDIE model when designing to ensure she captures all aspects of business training requirements are taken into consideration.

Anahita has over 15 years of experience in the field of coaching and training.  She holds a Bachelor’s Degree in Psychology from Simon Fraser University, and a Master’s Degree in Educational Psychology from California State University, Northridge

Petra, Senior Consultant

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Petra MayerSenior Consultant 

 

Petra’s wealth of experience is a result of a versatile career of 30+ years in corporations of all sizes. As a certified professional coach and consultant in the eLearning space she recently has worked in the development of e-learning curriculum in the technology field, created online live-training material for soft-skill development in leaders and teams, and co-created micro-learning assets in the area of technology and staff on-boarding.

Whether designing face-to-face or eLearning programs, Petra is acutely aware of the needs of different learners based on their learning styles and preferences.

Petra is fluent in German and English. She has lived and worked in four countries on three continents and holds a degree in business from Hochschule München, a Global Executive MBA from Lancaster University and is a Certified Professional Coach (CPC) accredited by Simon Fraser University, Vancouver.

Petra’s specialties include: eLearning Strategy, Instructional Design, and Facilitation of in-person and online workshops

Nisha, Senior Consultant

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Nisha Paul, Senior Consultant 

 

Nisha’s career in the area of People and Organizational Development spans 20+ years across different countries and a variety of industries, within both the public and private sectors. Through her engaging and approachable style, Nisha works well with senior leaders and stakeholders. She focuses on building an excellence driven environment while maximizing each employee’s skill contribution and learning within a team-focused environment. Through the design, development, and facilitation of learning, her blended approach addresses different learning styles. 

Nisha has a Master of Arts degree in Industrial Psychology and Organizational Behaviour from the University of Mumbai, India and a Post Graduate Certificate in Adult Education from the University of Nottingham, UK. 

Based on her global experience and life lessons she was motivated to share a literary journey through her first book, Traveling Light. While encouraging her readers to reflect on their own life journeys, she aims to contribute to the collective awareness of our world today. 

Areas of expertise include Needs Analysis, customized learning solutions to meet organizational needs in areas like Employee Engagement, Performance Management, Customer Service, Sales Skills, Team Building, and Leadership Development. 

Leah, Creative Design Consultant

Leah Profile

Leah Hille, Creative Design Consultant

Sri, Tech Consultant

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Srinath K. Covilakam, Senior Consultant